LEGAL REFERENCE

Privacy Policy jo aapka account surakshit rakhta hai

f7 pg mein aapka personal information aur account data hamari sabse baari priority hai. Hum samjhte hain ke aap apna naam, JazzCash ya Easypaisa number, aur khel ki...

Account security har waqtEncryption jo banking standard follow karta haiData sirf zaroorat ke liye rakha jata hai
f7 pg Privacy Policy jo aapka account surakshit rakhta hai

Hamara privacy posture Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RABITA KARIYE

Privacy ya security ke sawal ke liye contact karo

Team online

Email Support

Apne privacy-related sawal f7 pg ke support team ko bhejo. Hamara team 24 ghanton mein jawaab deta hai aur aapke concern ko seriously leta hai.

In-Account Messages

Apne f7 pg account mein jaao, settings kholo aur hamse directly message bhejoI. Ye tareeqa sabse tez hai aur aapka account number pehle se hi verify hota hai.

Phone (Urdu Support)

Hamara Urdu-speaking team aapko phone par help de sakta hai. Local Pakistan number use kariye aur apna account aur concern batayiye.

KYUN HUM PAR BHAROSA KARIYE

Hamara privacy practice transparent aur verified hai

Encryption Standard

Hamara data transmission TLS 1.2 ya usse upar use karta hai. Ye wo hi standard hai jo banks use karte hain — aapka information wire par open nahi jata.

No Third-Party Sell

Hamara policy clear hai: aapka personal data marketing companies ya data brokers ko kabhee nahi bechia jayega. Sirf jahan legal obligation hai, hamara lawyer permission deta hai.

Withdrawal Verification

Jab aap paise nikalna chahte ho, hamara compliance team aapka banking details double-check karta hai. Ye step fraud rok-ta hai aur aapka account surakshit rakhta hai.

Cookies Minimal

Hamara site sirf essential cookies use karta hai — login, cart, language setting. Hamara analytics tracking sirf aggregate numbers batata hai, individual profiles nahi.

GDPR-Aligned (Where Required)

Jahan aap GDPR jurisdiction se access karte ho, aapko apna data delete, download, ya correct karne ka right hai. Hamara system ye permissions built-in rakhta hai.

Annual Audit Trail

Hamara security team har saal incident logs review karta hai. Agar breach ya unauthorized access hota hai, hamara policy aapko 30 din mein inform karna hai.

Humara approach vs. anya platforms

Data Retention
Hamara data sirf active account ke liye rakha jata hai. Account delete karne ke baad, hamara system 90 din mein records purge kar deta hai (legal obligations ke baghair).
Login Sessions
Aapke session 30 minit inactivity ke baad auto-expire ho jata hai. Agar aap shared device par khel-te ho, ye safety feature aapka account protect karta hai.
Payment Data Flow
JazzCash ya Easypaisa se deposit karte waqt, aapka banking details hamara server mein nahi aatey. Payment gateway directly bank se connect hota hai — hamara system sirf transaction ID dekhta hai.
Promotional Emails
Hamara marketing emails sirf un logo ke liye hain jinhon ne subscribe kiya hai. Aap apne account settings se unsubscribe kar sakte ho — sirf ek click.
IP Logging
Hamara system login aur withdrawal requests ke liye IP address log karta hai — fraud detection ke liye. Ye logs 12 mahine rakhe jate hain, phir delete ho jate hain.
Children's Data
Hamara platform sirf supported age se upar adults ke liye hai. Agar hamein pata chaley ke koi minor account use kar raha hai, hamara team usse immediately suspend kar deta hai.
Privacy Policy Updates
Jab hamara policy badley, hum aapko email karte hain 30 din pehle. Agar aap agree nahi karte, aap apna account close kar sakte ho refund key saath.
AAPKA ACCOUNT SETUP

Privacy features jo aapka registration ko surakshit rakhtey hain

Signup Verification Jab aap account khol-te ho, hamara team aapko verification email...
Two-Factor Option Aap apne account mein two-factor authentication enable kar sakte ho...
Account Nickname Aapka account internal ID jahan transaction history mein dikhta hai...
Withdrawal White-list Aap sirf ek JazzCash ya Easypaisa account ke liye withdraw...
Session Encryption Aapke live table video stream aur chat messages encrypted tunnel...
Data Download Request Aap apne account settings se GDPR-style data download request kar...

Privacy policy ke bare mein aapke sawals ke jawab

Hamara policy clear hai: bank details sirf aapke approved bank gateway (JazzCash, Easypaisa, SadaPay, Raast) tak jate hain. Hamara server mein plaintext mein store nahi hote. Aapke account balance aur history sirf hamara encrypted database mein rehte hain. Hamara compliance team 3rd-party vendors ko audit karta hai — sirf wo companies jo banking security standards follow karte hain.

Live video stream sirf real-time mein aapke device par display hota hai. Hamara system video record nahi karta aapke personal profile ke liye. Stream ka metadata (kitna waqt, kaunsa table) encrypted database mein rakha jata hai — sirf aapke withdrawal verification ke liye. Archive video sirf 7 din rakhe jate hain, phir delete.

Jab aap account deletion request karte ho, hamara system immediately aapke personal data anonymize kar deta hai. Aapka naam, phone, email sab mask ho jate hain. Sirf transaction records (anonymized) tax aur legal compliance ke liye 7 saal rakhe jate hain. Aapka deleted account poori tarah 90 din mein purge ho jata hai.

Nahi. Hamara policy data shaaring ko strictly limit rakhta hai — sirf jahan court order ya legal obligation ho. Hamara account holder ko default privacy status hai. Aapka account data insurance, health, ya credit bureaus ko bheja nahi jata. Jab tak aap khud apni permission na do.

Nahi. Aapka JazzCash ya Easypaisa number sirf withdrawal processing ke liye use hota hai. Hamara marketing emails sirf aapke account-registered email ko jate hain — aur sirf agar aap promotional emails subscribe kiye ho. Aap anytime unsubscribe kar sakte ho aur hamara system immediately aapko oust kar dega.

Haan. Hamara policy breach notification ke liye 30-din window rakhta hai. Agar breach hota hai aur aapka data risk mein ajata hai, hamara legal team aapko direct message aur email dono se inform karega. Hamara incident response team breach ko contain karta hai aur law enforcement ko notify karta hai agar zaroori ho.

Hamara policy major changes ke waqt update hota hai — tax law, payment regulations, ya security standards badlne par. Har major update ke liye hamara system aapko 30 din pehle email bhejta hai. Aap apne account dashboard mein 'Policy Updates' section dekh sakte ho. Agar aap naya policy accept nahi karte, aap refund ke saath account close kar sakte ho.